Core Principles
Kerekiya's Terms & Conditions are built on six core principles.
Age Verification
Kerekiya is strictly for users aged 18 and above. Access by minors is completely prohibited.
One Account Policy
Each person may register only one account. Creating multiple accounts is strictly prohibited.
Accuracy of Information
All information provided during registration must be accurate and truthful. Providing false details may result in account suspension.
Security Responsibilities
It is your responsibility to keep your login credentials confidential. Do not share your password with anyone.
Fair Gaming
No fraudulent tactics are permitted. Kerekiya ensures fair play across all games.
Right to Amend Terms
Kerekiya reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes.
These Terms & Conditions form your legal agreement with Kerekiya. Please read all terms carefully before using the platform.
1. Introduction
These Terms & Conditions form a legal agreement between the Kerekiya platform ("we", "the Company") and its users ("you", "member"). By using Kerekiya's website, mobile app, or any of its services, you are considered to have automatically accepted all of these terms.
Kerekiya is an online gaming platform offering casino games, Sports Betting, bingo, and a range of other entertainment services. We are committed to transparency, fairness, and the protection of our users at all times.
2. Account Registration & Usage
Registration Requirements
Creating an account is required to access Kerekiya's full range of services. During registration, you will need to provide the following information:
- Full Name (as per National ID)
- Active Email Address
- Mobile Number
- Date of birth (for age verification)
- Valid Payment Method Information
One Account Policy
Only one account is permitted per person, household, IP address, or device. Creating multiple accounts may result in the closure of all associated accounts and forfeiture of all funds.
Account Security
You are responsible for keeping your account secure. Use a strong password and do not share it with anyone. If you notice any unauthorized access or suspicious activity on your account, contact Kerekiya support immediately.
3. Eligibility & Age Requirements
To use Kerekiya, you must meet the following eligibility requirements:
- You must be at least 18 years of age.
- You are of sound mind and are using this service of your own free will.
- You are betting or playing with your own money — not someone else's.
- You do not reside in a country or region where online gaming is prohibited by law.
- You are not on the self-exclusion list.
Kerekiya may request documents at any time for age or identity verification. Failure to submit the required documents may result in a temporary account suspension.
4. Deposit & Payment Policy
Accepted Payment Methods
Kerekiya supports the following payment methods:
- Mobile Banking
- Debit & credit cards (Visa, Mastercard)
- E-wallet services
- Bank Transfer
- Cryptocurrency (selected methods)
Deposit Rules
- Minimum deposit amounts apply based on the selected payment method.
- No additional fees are charged on deposits — however, your payment provider's own charges may apply.
- Only payment methods registered in your own name may be used on your account.
- Third-party payments are not accepted and may result in account closure.
5. Withdrawal Policy
Kerekiya is committed to ensuring fast and secure withdrawals. However, the following conditions must be met:
Withdrawal Conditions
- KYC (Know Your Customer) verification must be completed before a withdrawal can be processed.
- Specific wagering conditions must be met before bonus funds can be withdrawn.
- Withdrawal requests are typically processed within 1–3 business days.
- Minimum withdrawal amounts vary depending on the payment method.
- Kerekiya reserves the right to place a hold on withdrawals in cases of suspicious activity.
6. Bonus & Promotions Policy
Before using any of Kerekiya's bonus and promotional offers, please make sure you understand the following terms:
General Bonus Terms
- Each bonus has its own wagering requirements and validity period.
- Each member may claim a specific bonus only once.
- Any attempt to abuse bonuses or commit fraud may result in bonus cancellation and account closure.
- Kerekiya reserves the right to modify or cancel any bonus offer at any time.
- If bonus conditions are not met, any winnings derived from bonus funds cannot be withdrawn.
7. Gaming Rules
The following rules must be followed while playing games on Kerekiya. Violations may result in disciplinary action.
Prohibited Activities
- Using any software, bots, or automated tools to play games.
- Exploiting system bugs or errors to gain an unfair advantage.
- Colluding with other players to manipulate the system.
- Using the platform for money laundering or any illegal financial activity.
Technical Issues
If a game is left incomplete or produces an abnormal result due to a technical issue, Kerekiya reserves the right to void the round in question, and the bet may be refunded.
8. Responsible Gaming
Kerekiya is deeply committed to responsible gaming. We want every member to play mindfully and enjoy the experience responsibly.
Our Responsible Gaming Tools
- Setting daily, weekly, and monthly deposit limits.
- Session time reminders and cooling-off periods.
- Self-Exclusion — from 30 days up to permanent.
- Reality Check notifications.
If you feel that gaming is having a negative impact on your life, please reach out to Kerekiya's support team or visit the Responsible Gaming page here.
9. Privacy Policy
For details on how Kerekiya collects, stores, and uses your personal information, please refer to Kerekiya's Privacy Policy here. We never sell your information to third parties.
Purpose of Data Use
- Account verification and management.
- Fraud prevention and security assurance.
- Compliance with legal obligations.
- Improving service quality and delivering a personalized experience.
10. Account Suspension & Closure
Kerekiya reserves the right to temporarily suspend or permanently close a member's account under the following circumstances:
- Violation of any provision of these Terms & Conditions.
- Registering with false information.
- Fraudulent or illegal activities.
- Attempting to manipulate or hack the system.
- Suspected money laundering.
- Engaging in harassing behavior toward other members.
Members may close their account at any time. It is recommended to withdraw any remaining funds before doing so.
11. Dispute Resolution
Any disputes or complaints will be addressed first through Kerekiya's customer support team. The support team will provide an initial response within 48 hours.
Dispute Resolution Process
- Contact the support team and provide full details.
- Submit the required proof or screenshots.
- A formal decision will be communicated within 7 business days.
- If you are unsatisfied with the outcome, you may seek assistance from an independent third-party mediator.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact our support team:
Contact Methods
- Email: [email protected]
- Live Chat: Available after logging in to the Kerekiya platform.
- Support Hours: 24 hours a day, 7 days a week.