How we protect your information
Kerekiya protects your privacy based on six pillars.
SSL encryption
All your data is protected with 256-bit SSL encryption. No third party can ever read this information.
Secure Storage
All personal data is stored in encrypted form on secured servers. Unauthorized access is completely prevented.
No selling of information
Kerekiya never sells your personal information to third parties. This is our firm policy.
Minimal Data Collection
We collect only the information that's necessary. Requesting or retaining unnecessary information goes against our policy.
Right to delete information
You can request deletion of your information at any time. Kerekiya will honor that request.
Regular Audits
Kerekiya's data security measures are regularly audited by third-party security experts.
Kerekiya takes your privacy extremely seriously. This policy explains how we use your information and how we keep it secure.
1. Introduction
This privacy policy explains the rules governing personal information between the Kerekiya platform ("Kerekiya", "we") and its members ("you"). By using Kerekiya's website, mobile app, or any service, you agree to this privacy policy.
We believe transparency is the foundation of trust. That's why our policy is to clearly disclose how your information is used, rather than hiding it. Kerekiya never sells your information or uses it for unauthorized purposes.
2. What Data We Collect
Kerekiya collects only the information necessary to provide its services. Below is a breakdown by category:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | Account verification & KYC |
| Contact-Related | Email, mobile number | Notifications & Support |
| Financial information | Payment methods, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, device information, browser | Security & Fraud Prevention |
| Usage-Related | Gaming history, session time | Service Quality Improvement |
3. How We Collect Data
Directly from You
Kerekiya collects information you provide directly during registration, login, payment, or when contacting support.
Automatically
When you use Kerekiya, certain information is automatically collected — such as your device information, IP address, browser type, and page visit history. This information is primarily used to ensure security and improve service quality.
Via Third Parties
Limited data may be received from trusted third-party service providers for identity verification or payment processing. In such cases, that third party's own privacy policy also applies.
4. How We Use Your Data
Kerekiya uses your information for the following purposes:
Service Operation & Improvement
- To create, verify, and manage accounts.
- To personalize your gaming experience according to your preferences.
- Improving platform performance and features.
- Identifying and resolving technical issues.
Security & Legal Compliance
- To prevent fraud and money laundering.
- Completing age verification and KYC processes.
- To comply with legal obligations and regulatory requirements.
Contact
- To send important account notifications.
- Informing you of promotional offers and updates (based on your consent).
- To provide customer support.
7. Data Protection Measures
Kerekiya follows industry-leading standards to protect your information. Our security measures include:
Technical Safeguards
- 256-bit TLS/SSL encryption — applied to all data transmissions.
- Information stored in encrypted form in the database.
- Two-Factor Authentication (2FA).
- Regular security audits and penetration testing.
- Automated system for detecting suspicious activity.
Administrative Safeguards
- Only authorized personnel may access personal data.
- All staff receive regular training on data protection.
- In the event of a data breach, affected authorities and members will be notified within 72 hours.
8. Your Rights
As a Kerekiya member, you have important rights over your own information:
Right to access information
You can find out what information Kerekiya holds about you.
Right to correct information
You may request that incorrect or outdated information be corrected.
Right to delete information
You may request that your data be deleted under certain circumstances.
Right to Object to Processing
You may request to opt out of marketing communications at any time.
Right to data portability
You can request to download your information in a structured format.
Right to Restrict Processing
You may request that the use of your data be restricted under certain circumstances.
To exercise any of the above rights, contact Kerekiya support. We will respond within 30 days.
9. Data Retention Period
Kerekiya retains your information only as long as necessary. The general rules are:
Retention Period
- Active account data: retained for as long as the account remains active.
- Closed account data: retained for a minimum of 5 years after closure (due to legal obligations).
- Financial transaction records: 7 years (per regulatory requirements).
- Customer support communications: 3 years.
- Marketing consent records: retained for 3 years after consent is withdrawn.
10. Children's Privacy
Kerekiya strictly does not serve anyone under 18 years of age. We do not knowingly collect information from minors. If we become aware that a minor's information has been inadvertently collected, it will be deleted immediately and the associated account will be closed.
11. Policy Changes
Kerekiya may update this privacy policy from time to time. In the event of major changes, members will be notified via email or platform notification. Continued use of Kerekiya after changes constitutes acceptance of the updated policy.
12. Contact
If you have questions about this privacy policy or wish to exercise your data rights, contact Kerekiya support:
Contact Channels
- Email: [email protected]
- Live Chat: available after logging in to the Kerekiya platform.
- Response time: within 30 days.